Tuesday, April 21, 2009

Exchange Store won't mount

We had an issue with the Exchange 2003 server this morning. The information store and the public folder would not mount. We checked the database integrity and ran a repair using the eseutil.exe utility, but it still would not mount. We called Microsoft and it turns out that the log files was at the end of the sequence and a new file could not be created. Log files start at e001.log and go sequentially up. When the log files reaches effffe.log the next log can not be created since it has reached the sequence limit. Delete the log file (or move them to be safe), start the information store and mount the store and a new log file starting at e001.log will be created. This will happen if the server has been up for a long time or there are a lot of transactions according to Microsoft.

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