Friday, July 10, 2009

Operations Manager 2007 Report Errors

I was getting the error Cannot initialize report. The item ... could not be found when trying to run performance reports that show up as a task on the right side of the Operations Manager Console. After troubleshooting with Microsoft, we found that it was a permissions issue. We needed to make the account that is the action account, sdk_config, Data Writer, and Data Reader account a local admin on the RMS and the Data Warehouse server. Also if you have created a SCOM Admins group, also make this a local admin on both servers. Then restart the Operation Manager services on the RMS and watch for error/warnings in the Operation Manager event log.

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